Summary: This book describes various techniques for how to improve your conversation skills, better connect with people, etc.
Comments: I think the other book I read with that description was better. The tone of this one rubbed me the wrong way. The focus of the seems to be "Since I figured out how to quit being horrible at the social thing, it's really easy and you can do it too". While believing in yourself is good, some more (or maybe more organized) tips on what to do would be more helpful. Maybe what not to do also, but what to do instead is more valuable.
Also, am I the only one who hates gratuitous use of your conversation partner's name? Or avoids friendly sounding/seeming stores (or at least judges them differently than she does)? Your examples of how to act aren't helpful when I disagree with how they make people feel!
